*******, ****s, ********s

On the 17th of June I got a call from someone claiming to be a representative from Makro thanking for paying my credit account and offering me vouchers as thanks. I later learned that this was *****ulent and that the caller was actually from Blue label Connect and they had signed me up for a monthly subscription that I was completely unaware of. They double-debited my credit account, signed me up for the subscription and never sent the vouchers.

I complained and asked that the subscription be cancelled and my money refunded.

I just got a call from a rep who mumbled her name and them replayed me the phone call. She ccompletely ignored the fact that the caller identified themselves as someone from Makro, and that the vouchers in question were NEVER sent BUT - she DID tried to push the agenda on me that I accepted the terms of the subscription - which I did not, I was conned. All and attempt to get out of refunding me the money which was ****** from me. Then she became irrate when I called her out for the dishonesty and *****ulent behaviour.

Blue Label is a ******** ORGANISATION. AVOID.