MP
MARIA P
1 reviews | Active since Jun 2024
08 Jul 2024, 06:46
*****S
i will never tell anyone to join blue label connect as far as im concerned they steak the phone back the sk you to send the phone back to them because you cant buy their battery abd wheb you do they charge you a arm and a leg to get it back after 3 months or they keep the phone that is what they did to me after a year of haaving the phone you must call them they dint call you they **** to me saying i will have my phone back within 7 days but three months went by and now my phone is gone nowhere to be found BUT THEY STILL HAVE THE CHEEK TO DEBIT MY ACCOUNT EAXH MONTH A BUNCH OF ******
Helpful (0)
Replies (14)0
Replies (14)
Blue Label Connect's replyOfficial
09 Jul 2024, 16:30Good day Mrs. Peterson
We apologize for the inconvenience caused.
Kindly note that as per our repair department, your device was defrayed as you took too long to respond to the repair quotation.
Please advise if you would still like to receive a refurbished device from us?
Reference number: 352823
Kind regards
Thembinkosi
We apologize for the inconvenience caused.
Kindly note that as per our repair department, your device was defrayed as you took too long to respond to the repair quotation.
Please advise if you would still like to receive a refurbished device from us?
Reference number: 352823
Kind regards
Thembinkosi
Blue Label Connect's reply09 Jul 2024, 16:30
Official
Good day Mrs. Peterson
We apologize for the inconvenience caused.
Kindly note that as per our repair department, your device was defrayed as you took too long to respond to the repair quotation.
Please advise if you would still like to receive a refurbished device from us?
Reference number: 352823
Kind regards
Thembinkosi
We apologize for the inconvenience caused.
Kindly note that as per our repair department, your device was defrayed as you took too long to respond to the repair quotation.
Please advise if you would still like to receive a refurbished device from us?
Reference number: 352823
Kind regards
Thembinkosi
MP
MARIA P's updateReviewer Update
10 Jul 2024, 06:29good day
firstly i have never received the quote
secondly i have called nearly every day after 2 months you having my phone just to replace battery and all i got was you are waiting on the qoute
so how could you have send me the qoute when you were waiting for it
i was told 7 days and i dont have to pay if it is only the battery
but then when i called and complained you conveniently found the quote after telling me again you are waiting on the quote
SO YES I WANT MY PHONE REPLACED AS YOU ARE DEBITING MY ACCOUNT FOR SOMETHING I DONT HAVE
firstly i have never received the quote
secondly i have called nearly every day after 2 months you having my phone just to replace battery and all i got was you are waiting on the qoute
so how could you have send me the qoute when you were waiting for it
i was told 7 days and i dont have to pay if it is only the battery
but then when i called and complained you conveniently found the quote after telling me again you are waiting on the quote
SO YES I WANT MY PHONE REPLACED AS YOU ARE DEBITING MY ACCOUNT FOR SOMETHING I DONT HAVE
MP
MARIA P's update10 Jul 2024, 06:29
Reviewer Update
good day
firstly i have never received the quote
secondly i have called nearly every day after 2 months you having my phone just to replace battery and all i got was you are waiting on the qoute
so how could you have send me the qoute when you were waiting for it
i was told 7 days and i dont have to pay if it is only the battery
but then when i called and complained you conveniently found the quote after telling me again you are waiting on the quote
SO YES I WANT MY PHONE REPLACED AS YOU ARE DEBITING MY ACCOUNT FOR SOMETHING I DONT HAVE
firstly i have never received the quote
secondly i have called nearly every day after 2 months you having my phone just to replace battery and all i got was you are waiting on the qoute
so how could you have send me the qoute when you were waiting for it
i was told 7 days and i dont have to pay if it is only the battery
but then when i called and complained you conveniently found the quote after telling me again you are waiting on the quote
SO YES I WANT MY PHONE REPLACED AS YOU ARE DEBITING MY ACCOUNT FOR SOMETHING I DONT HAVE
MP
MARIA P's updateReviewer Update
10 Jul 2024, 06:29I NEED URGENT FEEDBACK
MP
MARIA P's update10 Jul 2024, 06:29
Reviewer Update
I NEED URGENT FEEDBACK
Blue Label Connect's replyOfficial
15 Jul 2024, 12:03Good day,
We apologize for the communication barriers.
As confirmed from your statement above, you did end up receiving the quote.
Please advise if you made payment on that account and the date you made the payment on the account.
If you have not made payment, please be advised that you will need to request for a refurbished device as your device has been defrayed and receive the quote for that and get further assistance on this query.
We hope you find the above in order.
Regards,
Nkundele
We apologize for the communication barriers.
As confirmed from your statement above, you did end up receiving the quote.
Please advise if you made payment on that account and the date you made the payment on the account.
If you have not made payment, please be advised that you will need to request for a refurbished device as your device has been defrayed and receive the quote for that and get further assistance on this query.
We hope you find the above in order.
Regards,
Nkundele
Blue Label Connect's reply15 Jul 2024, 12:03
Official
Good day,
We apologize for the communication barriers.
As confirmed from your statement above, you did end up receiving the quote.
Please advise if you made payment on that account and the date you made the payment on the account.
If you have not made payment, please be advised that you will need to request for a refurbished device as your device has been defrayed and receive the quote for that and get further assistance on this query.
We hope you find the above in order.
Regards,
Nkundele
We apologize for the communication barriers.
As confirmed from your statement above, you did end up receiving the quote.
Please advise if you made payment on that account and the date you made the payment on the account.
If you have not made payment, please be advised that you will need to request for a refurbished device as your device has been defrayed and receive the quote for that and get further assistance on this query.
We hope you find the above in order.
Regards,
Nkundele
MP
MARIA P's updateReviewer Update
15 Jul 2024, 12:08LISTEN PLEASE STOP MAKING EXCUSES
I DID NOT RECEIVE IT AND WHEN I CALLED IN TO GET THE BANKING DETAILS AND AMOUNT TO PAY I WAS TOLD MY PHONE HAS ALREADY BEEN DEFRAYED
SO STOP TAKING *****NCE
I DID SAY I WILL TAKE ANOTHER PHONE BUT AS ALWAYS STILL WAITING FOR SOMEONE TO CALL ME ABOUT IT
ALL YOU GOOD FOR IS TO MAKE ONE EXCUSE AFTER ANOTHETR BUT WHAT IS YOUR EXCUSE TAKING THE DEBIT ORDER OFF EVERY MONTH
SO WHAT IM SAYING IS AM KEEPING UP WITH MY PAYMENTS BU DO YOU KEEP YOUR END OF THE BARGAIN OR PROMISES
NOOOOOOO
JUST EXCUSES
I DID NOT RECEIVE IT AND WHEN I CALLED IN TO GET THE BANKING DETAILS AND AMOUNT TO PAY I WAS TOLD MY PHONE HAS ALREADY BEEN DEFRAYED
SO STOP TAKING *****NCE
I DID SAY I WILL TAKE ANOTHER PHONE BUT AS ALWAYS STILL WAITING FOR SOMEONE TO CALL ME ABOUT IT
ALL YOU GOOD FOR IS TO MAKE ONE EXCUSE AFTER ANOTHETR BUT WHAT IS YOUR EXCUSE TAKING THE DEBIT ORDER OFF EVERY MONTH
SO WHAT IM SAYING IS AM KEEPING UP WITH MY PAYMENTS BU DO YOU KEEP YOUR END OF THE BARGAIN OR PROMISES
NOOOOOOO
JUST EXCUSES
MP
MARIA P's update15 Jul 2024, 12:08
Reviewer Update
LISTEN PLEASE STOP MAKING EXCUSES
I DID NOT RECEIVE IT AND WHEN I CALLED IN TO GET THE BANKING DETAILS AND AMOUNT TO PAY I WAS TOLD MY PHONE HAS ALREADY BEEN DEFRAYED
SO STOP TAKING *****NCE
I DID SAY I WILL TAKE ANOTHER PHONE BUT AS ALWAYS STILL WAITING FOR SOMEONE TO CALL ME ABOUT IT
ALL YOU GOOD FOR IS TO MAKE ONE EXCUSE AFTER ANOTHETR BUT WHAT IS YOUR EXCUSE TAKING THE DEBIT ORDER OFF EVERY MONTH
SO WHAT IM SAYING IS AM KEEPING UP WITH MY PAYMENTS BU DO YOU KEEP YOUR END OF THE BARGAIN OR PROMISES
NOOOOOOO
JUST EXCUSES
I DID NOT RECEIVE IT AND WHEN I CALLED IN TO GET THE BANKING DETAILS AND AMOUNT TO PAY I WAS TOLD MY PHONE HAS ALREADY BEEN DEFRAYED
SO STOP TAKING *****NCE
I DID SAY I WILL TAKE ANOTHER PHONE BUT AS ALWAYS STILL WAITING FOR SOMEONE TO CALL ME ABOUT IT
ALL YOU GOOD FOR IS TO MAKE ONE EXCUSE AFTER ANOTHETR BUT WHAT IS YOUR EXCUSE TAKING THE DEBIT ORDER OFF EVERY MONTH
SO WHAT IM SAYING IS AM KEEPING UP WITH MY PAYMENTS BU DO YOU KEEP YOUR END OF THE BARGAIN OR PROMISES
NOOOOOOO
JUST EXCUSES
MP
MARIA P's updateReviewer Update
15 Jul 2024, 12:10NO I DO NOT FIND THE ABOVE IN ORDER PICK THE PHONE UP AND CALL ME AS THIS IS JUST GOING ON AND ON FOR MONTHS NOW
OWN UP AND CALL ME
OWN UP AND CALL ME
MP
MARIA P's update15 Jul 2024, 12:10
Reviewer Update
NO I DO NOT FIND THE ABOVE IN ORDER PICK THE PHONE UP AND CALL ME AS THIS IS JUST GOING ON AND ON FOR MONTHS NOW
OWN UP AND CALL ME
OWN UP AND CALL ME
Blue Label Connect's replyOfficial
16 Jul 2024, 08:24Good day,
Thank you for confirming that you need a refurbished device.
Please note that you our warehouse consultant will be in touch with you to offer you options of devices we can replace you with and the cost of each device.
Kindly be advised that they will send you an email with all the details.
Regards,
Nkundele
Thank you for confirming that you need a refurbished device.
Please note that you our warehouse consultant will be in touch with you to offer you options of devices we can replace you with and the cost of each device.
Kindly be advised that they will send you an email with all the details.
Regards,
Nkundele
Blue Label Connect's reply16 Jul 2024, 08:24
Official
Good day,
Thank you for confirming that you need a refurbished device.
Please note that you our warehouse consultant will be in touch with you to offer you options of devices we can replace you with and the cost of each device.
Kindly be advised that they will send you an email with all the details.
Regards,
Nkundele
Thank you for confirming that you need a refurbished device.
Please note that you our warehouse consultant will be in touch with you to offer you options of devices we can replace you with and the cost of each device.
Kindly be advised that they will send you an email with all the details.
Regards,
Nkundele
MP
MARIA P's updateReviewer Update
16 Jul 2024, 08:52OH my goodness cost involved again
NOTHING THERE IS NOT COST
ARE YOU SURE YOU NOT GOING TO CHARGE ME FOR REPLYING TO MAIL
AS A PHONE CALL COST AS WELL
IT IS OK FOR ME TO PAY COST WHAT ABOUT YOU
PATHETIC
SO WHAT HAPPENS WITH MY DEBIT ORDER THAT GOES OFF EACH MONTH R399 THAT IS A COST TO ME????
NOTHING THERE IS NOT COST
ARE YOU SURE YOU NOT GOING TO CHARGE ME FOR REPLYING TO MAIL
AS A PHONE CALL COST AS WELL
IT IS OK FOR ME TO PAY COST WHAT ABOUT YOU
PATHETIC
SO WHAT HAPPENS WITH MY DEBIT ORDER THAT GOES OFF EACH MONTH R399 THAT IS A COST TO ME????
MP
MARIA P's update16 Jul 2024, 08:52
Reviewer Update
OH my goodness cost involved again
NOTHING THERE IS NOT COST
ARE YOU SURE YOU NOT GOING TO CHARGE ME FOR REPLYING TO MAIL
AS A PHONE CALL COST AS WELL
IT IS OK FOR ME TO PAY COST WHAT ABOUT YOU
PATHETIC
SO WHAT HAPPENS WITH MY DEBIT ORDER THAT GOES OFF EACH MONTH R399 THAT IS A COST TO ME????
NOTHING THERE IS NOT COST
ARE YOU SURE YOU NOT GOING TO CHARGE ME FOR REPLYING TO MAIL
AS A PHONE CALL COST AS WELL
IT IS OK FOR ME TO PAY COST WHAT ABOUT YOU
PATHETIC
SO WHAT HAPPENS WITH MY DEBIT ORDER THAT GOES OFF EACH MONTH R399 THAT IS A COST TO ME????
MP
MARIA P's updateReviewer Update
16 Jul 2024, 08:52PLEASE JUST GET THIS SORTED OR I CAN PROMISE YOU NO DEBIT ORDER WILL GO OFF THIS MONTH
AS IT IS A COST TO ME THAT YOU ARE JUST TAKING
AS IT IS A COST TO ME THAT YOU ARE JUST TAKING
MP
MARIA P's update16 Jul 2024, 08:52
Reviewer Update
PLEASE JUST GET THIS SORTED OR I CAN PROMISE YOU NO DEBIT ORDER WILL GO OFF THIS MONTH
AS IT IS A COST TO ME THAT YOU ARE JUST TAKING
AS IT IS A COST TO ME THAT YOU ARE JUST TAKING
Blue Label Connect's replyOfficial
22 Jul 2024, 08:24Good day,
Please confirm if you would like a refurbished device for further assistance??
Kindly be advised that your device did not have any insurance hence you are being charged for the repairs, please work with us so that we can assist you accordingly as our client.
Regards,
Please confirm if you would like a refurbished device for further assistance??
Kindly be advised that your device did not have any insurance hence you are being charged for the repairs, please work with us so that we can assist you accordingly as our client.
Regards,
Blue Label Connect's reply22 Jul 2024, 08:24
Official
Good day,
Please confirm if you would like a refurbished device for further assistance??
Kindly be advised that your device did not have any insurance hence you are being charged for the repairs, please work with us so that we can assist you accordingly as our client.
Regards,
Please confirm if you would like a refurbished device for further assistance??
Kindly be advised that your device did not have any insurance hence you are being charged for the repairs, please work with us so that we can assist you accordingly as our client.
Regards,
MP
MARIA P's updateReviewer Update
22 Jul 2024, 08:42lISTEN PLEASE DONT ASK ME TO WORK WITH YOU IF YOU COULD NOT WORK WITH ME FOR TH PAST FEW MONTHS
SO DONT MAKE THIS ABOUT YOURSELF AN TRY AND BLAME ME
I STILL WAITING FOR SOMEONE TO CONTACT ME REGARDING THE ABOVE BUT UP TO DATE NO SURPRISE NO ONE HAS CONTACTED ME
NOW HOW MANY TIMES MUST I SAY I DO WANT ANOTHER PHONE GET IT
YOU JYST MAKING ME VERY ANGRY NOW
I WANT ANONER PHONE OR MY PHONE
SO DONT MAKE THIS ABOUT YOURSELF AN TRY AND BLAME ME
I STILL WAITING FOR SOMEONE TO CONTACT ME REGARDING THE ABOVE BUT UP TO DATE NO SURPRISE NO ONE HAS CONTACTED ME
NOW HOW MANY TIMES MUST I SAY I DO WANT ANOTHER PHONE GET IT
YOU JYST MAKING ME VERY ANGRY NOW
I WANT ANONER PHONE OR MY PHONE
MP
MARIA P's update22 Jul 2024, 08:42
Reviewer Update
lISTEN PLEASE DONT ASK ME TO WORK WITH YOU IF YOU COULD NOT WORK WITH ME FOR TH PAST FEW MONTHS
SO DONT MAKE THIS ABOUT YOURSELF AN TRY AND BLAME ME
I STILL WAITING FOR SOMEONE TO CONTACT ME REGARDING THE ABOVE BUT UP TO DATE NO SURPRISE NO ONE HAS CONTACTED ME
NOW HOW MANY TIMES MUST I SAY I DO WANT ANOTHER PHONE GET IT
YOU JYST MAKING ME VERY ANGRY NOW
I WANT ANONER PHONE OR MY PHONE
SO DONT MAKE THIS ABOUT YOURSELF AN TRY AND BLAME ME
I STILL WAITING FOR SOMEONE TO CONTACT ME REGARDING THE ABOVE BUT UP TO DATE NO SURPRISE NO ONE HAS CONTACTED ME
NOW HOW MANY TIMES MUST I SAY I DO WANT ANOTHER PHONE GET IT
YOU JYST MAKING ME VERY ANGRY NOW
I WANT ANONER PHONE OR MY PHONE
MP
MARIA P's updateReviewer Update
22 Jul 2024, 08:42STOP WASTING MY TIME
MP
MARIA P's update22 Jul 2024, 08:42
Reviewer Update
STOP WASTING MY TIME
MP
MARIA P's updateReviewer Update
29 Jul 2024, 11:20NOW TODAY IS THE 29/7/24
I HAD TO PHONE IN AGAIN TO ASK ABOUT THE PHONE
NOBODY KNOWS NOTHING ABOUT THE PHONE THAT I MUST GET AS YOU PROMISED
WHAT ELSE DO YOU WANT ME TO DO
NO ONE HAS CONTACTED ME YOU ARE JUST WASTING TIME UNTIL MY CONTRACT IS FINISH IN DECEMBER BUT YOU AGAIN DID TAKE MY DEBIT ORDER OFF.
I DEMAND ALL MY MONEY BACK FROM MARCH TILL DATE FOR TAKING OFF DEBIT OEDERS BUT I DONT HAVE A PHONE
WHAT IS WRONG WITH YOU PEOPLE MAKING EMPTY PROMISES
ALL YOU GOOD FOR IS *****ING MONEY FROM CUSTOMERS
I WANT SOMEBODY TO CALL ME ASAP
I HAD TO PHONE IN AGAIN TO ASK ABOUT THE PHONE
NOBODY KNOWS NOTHING ABOUT THE PHONE THAT I MUST GET AS YOU PROMISED
WHAT ELSE DO YOU WANT ME TO DO
NO ONE HAS CONTACTED ME YOU ARE JUST WASTING TIME UNTIL MY CONTRACT IS FINISH IN DECEMBER BUT YOU AGAIN DID TAKE MY DEBIT ORDER OFF.
I DEMAND ALL MY MONEY BACK FROM MARCH TILL DATE FOR TAKING OFF DEBIT OEDERS BUT I DONT HAVE A PHONE
WHAT IS WRONG WITH YOU PEOPLE MAKING EMPTY PROMISES
ALL YOU GOOD FOR IS *****ING MONEY FROM CUSTOMERS
I WANT SOMEBODY TO CALL ME ASAP
MP
MARIA P's update29 Jul 2024, 11:20
Reviewer Update
NOW TODAY IS THE 29/7/24
I HAD TO PHONE IN AGAIN TO ASK ABOUT THE PHONE
NOBODY KNOWS NOTHING ABOUT THE PHONE THAT I MUST GET AS YOU PROMISED
WHAT ELSE DO YOU WANT ME TO DO
NO ONE HAS CONTACTED ME YOU ARE JUST WASTING TIME UNTIL MY CONTRACT IS FINISH IN DECEMBER BUT YOU AGAIN DID TAKE MY DEBIT ORDER OFF.
I DEMAND ALL MY MONEY BACK FROM MARCH TILL DATE FOR TAKING OFF DEBIT OEDERS BUT I DONT HAVE A PHONE
WHAT IS WRONG WITH YOU PEOPLE MAKING EMPTY PROMISES
ALL YOU GOOD FOR IS *****ING MONEY FROM CUSTOMERS
I WANT SOMEBODY TO CALL ME ASAP
I HAD TO PHONE IN AGAIN TO ASK ABOUT THE PHONE
NOBODY KNOWS NOTHING ABOUT THE PHONE THAT I MUST GET AS YOU PROMISED
WHAT ELSE DO YOU WANT ME TO DO
NO ONE HAS CONTACTED ME YOU ARE JUST WASTING TIME UNTIL MY CONTRACT IS FINISH IN DECEMBER BUT YOU AGAIN DID TAKE MY DEBIT ORDER OFF.
I DEMAND ALL MY MONEY BACK FROM MARCH TILL DATE FOR TAKING OFF DEBIT OEDERS BUT I DONT HAVE A PHONE
WHAT IS WRONG WITH YOU PEOPLE MAKING EMPTY PROMISES
ALL YOU GOOD FOR IS *****ING MONEY FROM CUSTOMERS
I WANT SOMEBODY TO CALL ME ASAP
MP
MARIA P's updateReviewer Update
29 Jul 2024, 11:20STOP TAKING MY MONEY
MP
MARIA P's update29 Jul 2024, 11:20
Reviewer Update
STOP TAKING MY MONEY