RMCS rude customer service, no supervisor nor manager and false advertising and catch you with a **** and you receive nothing!

The worst customer service and call center operator. Working in a call centre myself she refused to let me talk to a manager nor superior. I am asking a question on a product they falsely advertised. Something about coupons and vouchers. I was charged R78 per month for airtime and data subscription on my edgars account. She is talking over me and not listening to what I am asking. she refused to listen to me. VERY RUDE!!

I want to know how can you send an sms with a voucher you need to redeem. I went out of country and was still charged. I have never received nor openend this msge or registered or do what ever the hell you need to do but I was charged for airtime and data I have never received.

I am going to open a case on this in court as I am not the only victim of Edgars, Edcon or RMCS that they are taking for a fool. In the recording you can hear the guy ask you "Are you happy with your rewards"... Not asking Do you accept this quote or rewards or whatever.

This call was Tuesday 12-12-2018 at roughly about 13:40

Terrible experience and definitely going to court with this