1 reviews | Active since Jun 2015
RMCS REFUSE TO CANCEL A CONTRACT
Last year I received an sms telling me to subscribe for airtime at discounted price every month for 6 months. It was not stated as my numbers will be changed from prepaid to contract, I was not satisfied at all as my number was changed from prepaid to contract without a verbal consent despite the reply to the sms. I have been calling RMCS since last year trying to cancel this contract with no luck I'm being promised a call back from a cancelation department but I never receive a call. Even today no one ever got back to me to cancel this contract. 6 months have long past and this thing still continues, I no longer use my Jet account where they deduct. Please help I really want to cancel but don't know what to do now. Even on monday I called, they promised to get back to me within 48 hrs for cancelation, even today I'm still waiting.
We will call you shortly to discuss your query.
Regards
Ruth
We will call you shortly to discuss your query.
Regards
Ruth
