RMCS is ***

I am so ****ed of with the new company or whatever they are. i have requested that my number be removed from their contract system for more that 8 months now. From LAst year December and i am still waiting. i lost my PHone two weeks back and now i cannot do a sim swap because of this stupid and poor quality service **** of a company People cant get hold of me now as i dont have thier numbers either as they gone with the old phone. when will this stop. i need my number back ASAP