RMCS is a ****

My prepaid vodacom number has been suspended on the 24th of January withouth my knowledge.I can't call out or receive calls.I called vodacom and was told RMCS changed my number to contract and suspended it of which i have no knowledge of that.I don't receive any airtime from them and have no contract with them.This was the first tIme i even heard of them.I was told if i have an account with edgars/jet RMCS has access to my details.(i have an account with edgars)

I called RMCS and their call centre couldn't help me or explain who gave them permission to change my number to contract and suspend it.All they said is that they will log my query with admin and it will take 24 to 48 hours to be resolved.In the meantime i cant receive or make calls.I use this number for business as well.My clients haven't been able to get hold of me for 3 days.This is really ridiculous as i have no business with RMCS and how did they get hold of my number and how did they change it without my concernt?

My business is getting a knock.Who will compensate me?