lR
les R

1 reviews | Active since Feb 2015

20 Feb 2015, 12:47

RMCS HIJACKED MY PREPAID CELL NUMBER!!

I wish to voice my STRONGEST POSSIBLE OBJECTION and DISGUST to the HI-JACKING OF MY VODACOM PRE-PAID CELL NUMBER! I received some sms's and at the same time my Vodamail email stopped working! When I called Vodacom's help line, I was informed that my pre-paid number was now a contract number, and that there was nothing they could do as it was now under the control of an entity called RMCS who I have never heard of! At no time was I contacted about this conversion to a contract, and it was done totally without my permission, consent or knowledge! So far my contact with RMCS has only resulted in my being told that I will have to wait 6 months to cancel the contract! I want it cancelled IMMEDIATELY!! Judging by the amount of similar complaints on Hello Peter, RMCS is obviously a ********** set up, and apparently getting away with it!

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Replies (1)
Blue Label Connect
Blue Label Connect's reply20 Feb 2015, 14:26
Official
Hello krmmkr,

Thank you for raising your query with us. We will call you shortly to discuss it.
Regards
Ruth.