1 reviews | Active since Sept 2016

09 Jan 2020, 10:46

RMCS ********** ********

3 weeks ago I have been informed that I owe Edgars almost R500. I have paid off my account a few months ago and should not have owed them anything. Upon investigation, it became apparent that RMCS charging me a monthly fee for airtime and live insurance since February 2019. I have not signed up for airtime or life-insurance. I had to send 3 emails to get the contact cancelled in order for RMCS to stop billing my account. I have tried on numerous occasions to contact them and find out where this stems from. Besides from informing me that there is a voice recording of me - I am unable to get through on the email address provided, or contact numbers for that matter to investigate the matter. In my view this is *****. I have been asked by Edgars to make payment arrangements for the outstanding RMCS charges that I owe in order to avoid credit blacklisting. RMCS is a complete **** and consumers should be aware of them and be warned.

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Replies (1)
Blue Label Connect
Blue Label Connect's reply09 Jan 2020, 11:12
Official
Good day

Thank you for raising your query with us, we will contact you shortly to resolve.

Thank you
Ruth