RMCS ********** ********
3 weeks ago I have been informed that I owe Edgars almost R500. I have paid off my account a few months ago and should not have owed them anything. Upon investigation, it became apparent that RMCS charging me a monthly fee for airtime and live insurance since February 2019. I have not signed up for airtime or life-insurance. I had to send 3 emails to get the contact cancelled in order for RMCS to stop billing my account. I have tried on numerous occasions to contact them and find out where this stems from. Besides from informing me that there is a voice recording of me - I am unable to get through on the email address provided, or contact numbers for that matter to investigate the matter. In my view this is *****. I have been asked by Edgars to make payment arrangements for the outstanding RMCS charges that I owe in order to avoid credit blacklisting. RMCS is a complete **** and consumers should be aware of them and be warned.
Thank you for raising your query with us, we will contact you shortly to resolve.
Thank you
Ruth
Thank you for raising your query with us, we will contact you shortly to resolve.
Thank you
Ruth
