RMCS ********** BEHAVIOR BY *****ING CLIENTS WITHOUT THEIR APPROVAL

Hi, I'm Mavee Mackane

A few years back I bought a phone from sportscene in Johannesburg, Cash.

Now I insured the phone and the bill would be added on my total sports account since I have an account there, I started receiving airtime, I tried to cancel with vodacom, they told me I was switched from prepaid to contract, by a company called RMCS, They are the ones who keep topping me up with airtime,

Now I try accessing the internet, but it just says NO INTERNET CONNECTION, whilst I have the data, Firstly, Total sports has no right to give out my personal information to their third party let alone change my number from what it was originally purchased in. I made no mistake purchasing this phone cash and choosing to be prepaid. If i wanted a contract phone I would have gotten one.

Now my phone has no internet network, I can't whatsapp, I can't instagram and I can't work from home, since the internet cannot be accessed , My boss tops me up with data every month and now with that data I can't deliver the work I'm expected to, It has cost me a warning at work because they thought I'm using work data for my own benefit which results in my professionalism being questioned.

We are all aware of the COVID19 which cost everyone to work from home if possible and I cannot,

I want my 079****539 number switched back to prepaid please before you cost me my job

Your immediate consideration towards this matter would be much appreciated

Regards Mavee