ZV
Zonika V

1 reviews | Active since Jan 2015

30 Jan 2015, 17:37

RMCS failed to cancell theyre contract

Good day<br> <br> I received a call last year regarding a Special RMCS is having<br> <br> It sounded great - so I accepted<br> <br> When the first debit order came through my email address was suspended - the email address that i had for years and the email address that my business was linked too.<br> I lost thousand of rand's although i phoned immediately stating my problem and that i want to cancel.<br> <br> I was given the run around from supervisor to manager to call centre agent. In the end Charney Cindy helped me - she asured me that the contract was cancelled.<br> <br> I just tried to sent my one friend airtime - and the sms came through i need to register with my survice provider.<br> I phoned Vodacom, <br> the Vodacom agent informed me that they can not help me and that I need to phone ***<br> RMCS as they are still my service provider.<br> <br> I have no Idea What to do or where to go- they just tell you what you want to hear and never do anything.<br> <br> I lost so much because of this people- my email address was never recovered and not even vodacom can help me anymore.

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Replies (1)
Blue Label Connect
Blue Label Connect's reply02 Feb 2015, 11:19
Official
Hello Zonika1985,

Kindly allow us to investigate your query. We will call you shortly to discuss it.
Regards
Ruth