1 reviews | Active since Jun 2016
RMCS / EDGARS *****
<p>At the end of February 2016 I cancelled my "contract" at RMCS - which was a mission in itself. Took almost a month to get sorted out and I was back on prepaid. I paid for the calls via my Edgars account and the subscription kept going off - March / April & May. Eventually on the 20th of May (after hours of my time and calls) I received confirmation that they reimbursed me for 3 months. I received my June Statement today from Edgars - only 2 months was reimbursed - the third was a debit and again a credit and they took another subscription for June - therefore they now owe me again 2 months!!! AND have not cancelled the subscription from my account. How is it possible for these people to keep taking money for absolutely no SERVICE. I have wasted so much time and energy. Edgars takes no responsibility - but I pay Edgars NOT RMCS - but you cant even get through to RMCS and they say it takes 48 hours for them to call back - which I discovered now is 48 WORKING hours - since when do you get WORKING hours??? If I do not pay my Edgars account they hit me with interest & penalties - so at the end of the day you must just pay and hope that someone will do their work ???!! If you don't check your account they will get away with this - ITS CALLED *****ING.</p>
Hi Jacqueline
Thanks for raising your query with us, we will contact you shortly to resolve.
Thanks
Ruth
Hi Jacqueline
Thanks for raising your query with us, we will contact you shortly to resolve.
Thanks
Ruth
