RMCS CONTRACT NOT AUTHORIZED

Good day

Two days ago my cell phone was ****** and i went through to vodacom to do a sim swap on my number ********** 219 and was given the run around..... i had to go to Edgars to sort out my sim swap issue and was shocked when they told me that i have a RMCS CONTRACT, now i have NEVER done or AUTHORIZED such a contract. I have been without a cell phone for 3 days now and losing business in the interim. I have contacted RMCS REF: ********** 171198 - G GALLO. I was told my cell phone would be working by today and still it is not working, i get told the same excuse every time that the situation is now with the my service provider Vodacom. Please could you cancel this RMCS contract. I DID NOT AUTHORIZE ANY CONTRACT FROM RMCS. In the meantime i have lost so many points from recharging my cell phone due to RMCS . This is not acceptable.... Please could one of your customer service staff contact me.