HB
Hendrik B

1 reviews | Active since Feb 2015

21 Feb 2015, 17:33

RMCS cancelling cell number without knowledge.

RMCS act as a company that supply account holders of Jet & Edgars with cellphone contracts. In my case I have never dealt with any of the above mentioned companies or have accounts with them. I have had my cellphone without a contract with the same number for more then 10 years. <br> RMCS saw fit to put a stop to my sim card without my knowledge. Inquiring about this at Vodacom, they confirmed I have a contract with RMCS which I was totally unaware of. To get hold of RMCS or their head office became a complete nightmare. Promises of 48 hours reversal and sorting out the problem came and went. Return calls never materialised and I have to keep following up on the problem but to no avail. Up til now, 10 days later I have had no response from RMCS and no cell phone. To change my number will create major inconvenience. Be warned stay clear from RMCS!!!

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Replies (1)
Blue Label Connect
Blue Label Connect's reply23 Feb 2015, 11:49
Official
Hello buyse,

Thank you for raising your concern with us. As per telephone conversation your query has been dealt with.
Regards
Ruth