RR
Reshika R
1 reviews | Active since Jan 2019
20 Dec 2022, 06:53
Rmcs blue label **** company
This company has been billing my husbands Edgar's account for months for a product that he has no idea about. Edgar's of course cannot assist him at all and for months he has been dealing with this company trying to get his refund but they keep promising and never honor their promises of following up. Is this company legal?
Helpful (0)
Replies (9)0
Replies (9)
Blue Label Connect's replyOfficial
20 Dec 2022, 09:44Good Day, Mrs Rasiklal
We sincerely apologize for any inconvenience caused, kindly provide your husband's account number so we can check and assist accordingly.
Thank you
Kind Regards
Sam
We sincerely apologize for any inconvenience caused, kindly provide your husband's account number so we can check and assist accordingly.
Thank you
Kind Regards
Sam
Blue Label Connect's reply20 Dec 2022, 09:44
Official
Good Day, Mrs Rasiklal
We sincerely apologize for any inconvenience caused, kindly provide your husband's account number so we can check and assist accordingly.
Thank you
Kind Regards
Sam
We sincerely apologize for any inconvenience caused, kindly provide your husband's account number so we can check and assist accordingly.
Thank you
Kind Regards
Sam
RR
Reshika R's updateReviewer Update
20 Dec 2022, 10:03Edgar's account number ***
RR
Reshika R's update20 Dec 2022, 10:03
Reviewer Update
Edgar's account number ***
Blue Label Connect's replyOfficial
20 Dec 2022, 12:16Good day Mrs. Rasiklal
I am afraid we can only assist with the ID number of the account number, the number you have provided is a card number.
Thank you
Kind Regard
Sam
I am afraid we can only assist with the ID number of the account number, the number you have provided is a card number.
Thank you
Kind Regard
Sam
Blue Label Connect's reply20 Dec 2022, 12:16
Official
Good day Mrs. Rasiklal
I am afraid we can only assist with the ID number of the account number, the number you have provided is a card number.
Thank you
Kind Regard
Sam
I am afraid we can only assist with the ID number of the account number, the number you have provided is a card number.
Thank you
Kind Regard
Sam
Blue Label Connect's replyOfficial
20 Dec 2022, 12:31Thank you for the account details, we will arrange that one of our consultants call you shortly for further assistance
Kind Regards
Sam
Kind Regards
Sam
Blue Label Connect's reply20 Dec 2022, 12:31
Official
Thank you for the account details, we will arrange that one of our consultants call you shortly for further assistance
Kind Regards
Sam
Kind Regards
Sam
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Reshika R's updateReviewer Update
23 Dec 2022, 14:02As expected, Sam contacted my husband on the 20th and promised to get back to him the next day but.... No contact since. Please stay away from this company and spread the word. They are ******** that ***** money from people
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Reshika R's update23 Dec 2022, 14:02
Reviewer Update
As expected, Sam contacted my husband on the 20th and promised to get back to him the next day but.... No contact since. Please stay away from this company and spread the word. They are ******** that ***** money from people
RR
Reshika R's updateReviewer Update
30 Dec 2022, 06:34Still waiting for a response 😡😡😡
RR
Reshika R's update30 Dec 2022, 06:34
Reviewer Update
Still waiting for a response 😡😡😡
Blue Label Connect's replyOfficial
30 Dec 2022, 08:03Good day Mrs. Rasiklal.
We sincerely apologize for any inconvenience caused. Kindly note that we have requested proof of enrolment from our investigating department and still awaiting feedback from them. Kindly note that we have escalated the matter with the department as well. Once feedback has been received, we will inform you immediately. We have not forgotten about your query, as we need to follow a process as well.
Thank you
Kind Regards
Sam
We sincerely apologize for any inconvenience caused. Kindly note that we have requested proof of enrolment from our investigating department and still awaiting feedback from them. Kindly note that we have escalated the matter with the department as well. Once feedback has been received, we will inform you immediately. We have not forgotten about your query, as we need to follow a process as well.
Thank you
Kind Regards
Sam
Blue Label Connect's reply30 Dec 2022, 08:03
Official
Good day Mrs. Rasiklal.
We sincerely apologize for any inconvenience caused. Kindly note that we have requested proof of enrolment from our investigating department and still awaiting feedback from them. Kindly note that we have escalated the matter with the department as well. Once feedback has been received, we will inform you immediately. We have not forgotten about your query, as we need to follow a process as well.
Thank you
Kind Regards
Sam
We sincerely apologize for any inconvenience caused. Kindly note that we have requested proof of enrolment from our investigating department and still awaiting feedback from them. Kindly note that we have escalated the matter with the department as well. Once feedback has been received, we will inform you immediately. We have not forgotten about your query, as we need to follow a process as well.
Thank you
Kind Regards
Sam
RR
Reshika R's updateReviewer Update
30 Dec 2022, 08:09Your response is noted, however my husband was not informed. Your last conversation stated that you would call him the next day with feedback
RR
Reshika R's update30 Dec 2022, 08:09
Reviewer Update
Your response is noted, however my husband was not informed. Your last conversation stated that you would call him the next day with feedback
Blue Label Connect's replyOfficial
18 Jan 2023, 11:17Good day Mr. Rasiklal.
Kindly note proof of enrolment has been received, and according to the call recording you have agreed to the benefits of the following products.
UC Wifi 3G at R78 and UC Vault at R49. The products were sold telephonically, the sales call recording forms the basis of the contract therefore there are no signed documents for us to provide you. We are unable to retrieve the call recording and send it to you, we can make the recording available via telephony at any time that you are available.
Thank you.
Kind Regards
Sam
Kindly note proof of enrolment has been received, and according to the call recording you have agreed to the benefits of the following products.
UC Wifi 3G at R78 and UC Vault at R49. The products were sold telephonically, the sales call recording forms the basis of the contract therefore there are no signed documents for us to provide you. We are unable to retrieve the call recording and send it to you, we can make the recording available via telephony at any time that you are available.
Thank you.
Kind Regards
Sam
Blue Label Connect's reply18 Jan 2023, 11:17
Official
Good day Mr. Rasiklal.
Kindly note proof of enrolment has been received, and according to the call recording you have agreed to the benefits of the following products.
UC Wifi 3G at R78 and UC Vault at R49. The products were sold telephonically, the sales call recording forms the basis of the contract therefore there are no signed documents for us to provide you. We are unable to retrieve the call recording and send it to you, we can make the recording available via telephony at any time that you are available.
Thank you.
Kind Regards
Sam
Kindly note proof of enrolment has been received, and according to the call recording you have agreed to the benefits of the following products.
UC Wifi 3G at R78 and UC Vault at R49. The products were sold telephonically, the sales call recording forms the basis of the contract therefore there are no signed documents for us to provide you. We are unable to retrieve the call recording and send it to you, we can make the recording available via telephony at any time that you are available.
Thank you.
Kind Regards
Sam