RMCS ATTEND TO MY SIM SWAP AUHTORISATION LETTER

I called RMCS on MONDAY it is THURSDAY today and I still haven't recevied my SIM Swap Authorisation Letter. The woman i spoke to this morning tells me that they tried to call me yesterday and that is not even true because my phone with the sim card i'm curently using did not ring. This is so inconvenient. I have lost out on jobs. I am having problems all because I do not have my original number which I asked for on ****ing Monday.

This company is so unprofessional. I am caught up in such a dilemma and no one will pick up the ****ing phone during the day, You people cannot tell me that you're busy from the morning up until 6pm to the point where no calls can be taken during the day. that time calling and waiting for someone to pick up also takes airtime. What kind of ****ed up unprofessionalism is this? No please attend to my request. It's almost a week now. And then while you are at it, issue that Authorisation letter and then also a Release Form becuase I want nothiing to do with this company anymore. i do not know why Edgards and Vodacom choose to associate themselves with this company

RMCS is coming off as a **** and a whole bunch of ****** to the public because getting hold of the company is next to impossible, you charge while we wait for someone to pick up and then you're stingy with **** people need in relation to their numbers. This is bull****. I am going to take legal action if my matter is ot attended to because sending emails also doesn't work

Ref EDSW 180 ********** 328

You people are not serious