RMCS are **********

<p> I cannot even begin to express the level of fustration i am feeling, apparently RMCS has "a contract" with me on my prepaid airtime, I dialed the number countless times, to be put on hold numerous times. Or to be told they will call me back. Its 72 hours later and i am still waiting. I dont understand how these people got my details and Vodacom assures me I am receiving airtime from them monthly as per my "contract". I just want to make it clear, I purchased a prepaid sim almost 18 years go from Vodacom I do not have a contract with anybody, I am not sure what to do and how to proceed as now I have to loose a number almost 2 decades old, I have gone to Edgars and the customer services assured me there are not deductions on my account. I do not understand how these people are being paid, and by whom or when and what is the method they receive their payment as I purchase airtime daily. Now I cannot even do something as a simple sim swap. I d really like some help and have not the faintest idea what to do or how to resolve this. People please be careful.</p>