JR
Jaco R

1 reviews | Active since Mar 2019

18 Oct 2019, 14:37

Rmcs

A'bout a month ago i realised that i'm getting an amount of R60 air time each month and that i have a contract "WICH I NEVER KNEW causeim pre paid I then phoned my servive provider wich is vodacom to ask them why i'm getting the air time they said to me that im getting airtime from RMCS and that i should ask them, i have phoned RMCS right away to ask them how is it possible that i have a contract with them if i have not even app**** for one ? The ladie asked me if perhaps i have a clothing account i said NO I DON'T i then wanted to know how can RMCS put me on a contract without my consent the ladie from RMCS then told me that it ia promotional airtime and that vodacom gave them numbers how ever vodacom denies these claims. I asked RMCS to give me my id number and info wich they can't cause they don't have my details. The following reference numbers were given to me from RMCS and it reads as follows 1)Your cancellation call has ben loged reference nr, BLCN-*** 15 OCTOBER 2019

2) Your cancellation call has ben logged reference nr BLCN-*** 7 October 2019

3) your cancellation call has ben loged reference nr BLCN-*** 26 September 2019

All i wand is for RMCS to put my line back to prepaid,but my efforts has ben to no avail. So please i would realy like your help regading this matter.

0
Replies (1)
Blue Label Connect
Blue Label Connect's reply27 Oct 2019, 09:30
Official
Good day
      Thank you for raising your query with us, we will contact you shortly to resolve.  

Thank you 
Ruth