RMCS

<p>Hi, my name is Dakalo, last year around April 2015 I found out that my vodacom pre-paid number was changed to a contract number by RMCS without my permission or any agreement were I would receive R55-00 airtime per month, This was done through my Edgars account. I then approached Edgars and RMCS to cancel the contract, the only thing they did was to log a request to cancel the contract and give me a reference number to keep since someone from their admin department will call me within 48 hours to complete the process. No one eve call, I then went back several times to Edgars trying to resolve the issue until it came to a point were they told me the contract is cancelled. To my surprise the contract was only cancelled from Edgars system (account) and not from RMCS, therefore it meant the contract is still active and RMCS still own my number even though I was not getting any bills from Edgars.On the 2nd of November 2016 I went back again to try and resolve the situation. Again they logged in a cancelation call with the following reference number: EDCN - 161102 - ********** and tell me someone will call me after that. The following day (03 november 2016) someone (Nkululeko) called me from thier admin department telling me the contract is cancelled and he submitted my number to the service provider to change it back to pre-paid, and this was to be done within 24 hours.It has been more than 24 hours and nothing has been done. I have done enough by myself, can you guys please assist me to get this issue resolved.</p>