rmcs

I received an SMS from RMCS informing me that my cell phone number had been activated for the Vodacom Top Up 49 S for RMCS. And has been successfully converted from prepaid to contract. As a result of this my Blackberry Internet Services stopped working. I immediately contacted Vodacom and the agent on the customer care line informed me that this was an RMCS/ Jet/ Edgars matter and gave me the call centre number. The person by the name of Neo told me that he would forward an urgent request to Admin to have my number deactivated today, its been a week since and nothing has been done. Despite numerous calls to this department spoke to Jolene and Pauline the supervisors, Kagiso, Sharon all of them said they would call back. To date no return calls were received. They all ascertained that my number has been registered for a contract, yet no one can give details of who authorised such a request. An authorization without proof stems for *****.<br> <br> Kindly advise further.