1 reviews | Active since Apr 2014
REQUEST FOR CANCELLATION OF SERVICES NOT RESPONDED
Hello Peter, <br> <br> I am an Edgars account holder and I received an sms which I believed was from Edgars at the time, requesting that should I like airtime sent to me monthly and billed to my account I can respond yes. I did that because I thought it was quite a convenient service and I wanted to try it. <br> <br> It was only a week later when I discovered that every time I recharge, my airtime is gone without me using it. I called Vodacom to query this and was told that I should call RMCS. Upon trying to find out who is this RMCS Vodacom gave me their number and they explained their link to Edgars. <br> <br> I have been very inconvenienced by this service from RMCS as I cannot get any help from them, the same way I could call Voidacom and get a query sorted within that 5 minutes.<br> <br> I called RMCS on the 28 Feb 2015 asking to have their service deactivated and cancelled and was told by the call centre agent my call had been logged and I will be called within 48 hours to resolve this! You can already imagine the inconvenience of this and the difference from Vodacom who attended a query in 5 min. I have not received a call and am still waiting. I would like RMCS to unsubscribe my number urgently!<br> <br> Nothi
Thank you for raising your query with us. We will call you shortly to assist.
Regards
Ruth
Thank you for raising your query with us. We will call you shortly to assist.
Regards
Ruth
