DD
Daniel D
1 reviews | Active since Jan 2023
10 Jan 2023, 09:45
REPLY
The original Simcard is almost a year old. And i did give that number to your so called tech department before. (Waiting 5 months if not more for them to call me back) However you got an excelent credit department.They ar Extremely quick to call when Money you attempt to ***** gets reversed. Whether i still have that simcard is very unlikely. And yes. There are ******* debichecks on my account aswell which i have not authorized. I am done wasting my time with BLUE LABEL CONNECT. I have already been in contact with an attorney. I am not leaving this matter here.You have ****** enough from me.
Contact me to make arrangements for your Courier to come and collect the hand set and then to refund all monies i have already paid aswell as that which have been ****** by ******* deductions from my account
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Replies (5)
Blue Label Connect's replyOfficial
10 Jan 2023, 17:42Good Day Mr. Diederiks
Kindly note as per our network department your sim swap was successfully processed on sim serial - *** Please check if the sim card is working in another device as well as the sim card is fully active.
Thank you
Kind Regards
Sam
Kindly note as per our network department your sim swap was successfully processed on sim serial - *** Please check if the sim card is working in another device as well as the sim card is fully active.
Thank you
Kind Regards
Sam
Blue Label Connect's reply10 Jan 2023, 17:42
Official
Good Day Mr. Diederiks
Kindly note as per our network department your sim swap was successfully processed on sim serial - *** Please check if the sim card is working in another device as well as the sim card is fully active.
Thank you
Kind Regards
Sam
Kindly note as per our network department your sim swap was successfully processed on sim serial - *** Please check if the sim card is working in another device as well as the sim card is fully active.
Thank you
Kind Regards
Sam
DD
Daniel D's updateReviewer Update
10 Jan 2023, 20:13Few Mistakes
1. Not one of the simcards i have( my wife kept it safe) ends with 80.
2. Both still says No Network (hope you know what that means)
3. The simcards doesnt work in another device, even if it did I still would not have accepted it like that because I app**** for a phone contract. Not a useless phone and a simcard for which i have to buy another phone anyway. Start sorting out how I can get the phone back to you and you can refund ALL MONIES taken from my account. And stop lying to your customers... or in my and i am sure millions of other unlucky consumers's current case your victims.
The next operator calling to assist me and actually doing nothing but annoy me must please be one that can make arrangements for my immediate refund and collection of your device.
1. Not one of the simcards i have( my wife kept it safe) ends with 80.
2. Both still says No Network (hope you know what that means)
3. The simcards doesnt work in another device, even if it did I still would not have accepted it like that because I app**** for a phone contract. Not a useless phone and a simcard for which i have to buy another phone anyway. Start sorting out how I can get the phone back to you and you can refund ALL MONIES taken from my account. And stop lying to your customers... or in my and i am sure millions of other unlucky consumers's current case your victims.
The next operator calling to assist me and actually doing nothing but annoy me must please be one that can make arrangements for my immediate refund and collection of your device.
DD
Daniel D's update10 Jan 2023, 20:13
Reviewer Update
Few Mistakes
1. Not one of the simcards i have( my wife kept it safe) ends with 80.
2. Both still says No Network (hope you know what that means)
3. The simcards doesnt work in another device, even if it did I still would not have accepted it like that because I app**** for a phone contract. Not a useless phone and a simcard for which i have to buy another phone anyway. Start sorting out how I can get the phone back to you and you can refund ALL MONIES taken from my account. And stop lying to your customers... or in my and i am sure millions of other unlucky consumers's current case your victims.
The next operator calling to assist me and actually doing nothing but annoy me must please be one that can make arrangements for my immediate refund and collection of your device.
1. Not one of the simcards i have( my wife kept it safe) ends with 80.
2. Both still says No Network (hope you know what that means)
3. The simcards doesnt work in another device, even if it did I still would not have accepted it like that because I app**** for a phone contract. Not a useless phone and a simcard for which i have to buy another phone anyway. Start sorting out how I can get the phone back to you and you can refund ALL MONIES taken from my account. And stop lying to your customers... or in my and i am sure millions of other unlucky consumers's current case your victims.
The next operator calling to assist me and actually doing nothing but annoy me must please be one that can make arrangements for my immediate refund and collection of your device.
DD
Daniel D's updateReviewer Update
16 Jan 2023, 09:54And still no Techn
DD
Daniel D's update16 Jan 2023, 09:54
Reviewer Update
And still no Techn
DD
Daniel D's updateReviewer Update
16 Jan 2023, 10:02And still no technician have contacted me. Oh but your credit department calls me every day!! Now i want action please Blue Label Connect!!! No wonder all the call center numbers i can find on you Is out of order.
And so called manager Me Ovelia from Blue Label Connest that called me on 10/01/2023 assured me that my simcard will be working when i got home. She said i can call her directly on the number which she called me from. She doesnt answer and messages to her gets ignored. Thank you for they exceptional service
And so called manager Me Ovelia from Blue Label Connest that called me on 10/01/2023 assured me that my simcard will be working when i got home. She said i can call her directly on the number which she called me from. She doesnt answer and messages to her gets ignored. Thank you for they exceptional service
DD
Daniel D's update16 Jan 2023, 10:02
Reviewer Update
And still no technician have contacted me. Oh but your credit department calls me every day!! Now i want action please Blue Label Connect!!! No wonder all the call center numbers i can find on you Is out of order.
And so called manager Me Ovelia from Blue Label Connest that called me on 10/01/2023 assured me that my simcard will be working when i got home. She said i can call her directly on the number which she called me from. She doesnt answer and messages to her gets ignored. Thank you for they exceptional service
And so called manager Me Ovelia from Blue Label Connest that called me on 10/01/2023 assured me that my simcard will be working when i got home. She said i can call her directly on the number which she called me from. She doesnt answer and messages to her gets ignored. Thank you for they exceptional service
Blue Label Connect's replyOfficial
16 Jan 2023, 15:28Good day Mr. Diedericks
Kindly note that we your query has been received at our network department and a request for sim activation is being processed.
We sincerely apologize for the delay and any inconvenience caused. Please note that once the process is successful, we will inform you immediately.
Thank you.
Kind Regards
Sam
Kindly note that we your query has been received at our network department and a request for sim activation is being processed.
We sincerely apologize for the delay and any inconvenience caused. Please note that once the process is successful, we will inform you immediately.
Thank you.
Kind Regards
Sam
Blue Label Connect's reply16 Jan 2023, 15:28
Official
Good day Mr. Diedericks
Kindly note that we your query has been received at our network department and a request for sim activation is being processed.
We sincerely apologize for the delay and any inconvenience caused. Please note that once the process is successful, we will inform you immediately.
Thank you.
Kind Regards
Sam
Kindly note that we your query has been received at our network department and a request for sim activation is being processed.
We sincerely apologize for the delay and any inconvenience caused. Please note that once the process is successful, we will inform you immediately.
Thank you.
Kind Regards
Sam