remove me from credit bureau as soon as possible.

worst pathetic service ever received in life,Blue Label Connect offered me a telephone contract deal which i accepted telephonically and the were supposed to deliver the cellphone but instead delivered the sim card.i called them several times conveying the problem to them but they promised to rectify the matter but never did.they have now listed me on itc regarding the matter as a bad payer.This is stopping me from doing my business with other companies.i have never used their sim card.i would like them to remove me from itc or else i need legal advise regarding the matter. This company is big ****mer and is *****ing from black people.they can go back to their recording and hear that we did not get the phone.