PM
Phumelele M

1 reviews | Active since Apr 2018

02 Jul 2024, 14:13

REFUSING TO SEND SETTLEMENT LETTER for 3 MONTHS NOW

I have been requesting a settlement letter from blue connect for 3 months now, i even log a dispute with Transunion and they updated the account as in areas while I am paying. All I want is to settle this horrible account and move on with my life, for 3 months struggling to get settlement letter. I am even thinking of driving to their offices but my worry is, when i get there they will say their head office is in heaven that how these people are (unorganized)

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Replies (3)
Blue Label Connect
Blue Label Connect's reply09 Jul 2024, 15:19
Official
Good day Mr. Mavundla

We apologize for the inconvenience caused.

Kindly note that we have sent you an email requesting for your ID number as the one you have provided on Hello Peter does not reflect on our systems.

Please do not respond to this message with your personal information as this is a public platform.

Kind regards

Thembinkosi
PM
Phumelele M's update09 Jul 2024, 15:22
Reviewer Update
Thembinkosi,

I got the letter. I need a paid up letter now.

I have rep**** to email. It’s urgent I really need the paid up letter.
Blue Label Connect
Blue Label Connect's reply15 Jul 2024, 11:58
Official
Good day Phumelele,

Please advise if you were assisted with a Paid-up letter?

Regards,
BLC Team