NM
Nompumelelo M

1 reviews | Active since Aug 2017

05 Aug 2017, 15:53

Refund

<p>I have an account with Edgars. Rmcs has been taking R41.50 from my account from November 2012 till May 2017 54 (months) for a airtime contract which I never took and never received the airtime on my number. </p> <p>I have called RMCS for 12 times since May and each time I call I get a different ref no and they promised me that someone from RMCS will cantact me which they never did. </p> <p> On Thurday 3 August I sent an email to ********** its only then that I received a call from Lindiwe Nxumalo with a ref no: EDCN: ********** 172222, she said they still need to investigate she will get back to me.</p> <p> </p> <p>All I want is my money back, you guys have been investigating this matter since May? This is *****, you guys are *****ing from your customers. </p> <p> </p> <p>Please can I have my money credited back into my account ASAP.</p> <p> </p> <p> </p>

0
Replies (1)
Blue Label Connect
Blue Label Connect's reply07 Aug 2017, 12:52
Official

Good day Nompumelelo

Thank you for raising your query with us, we will contact you shortly to resolve.

Thank you

Ruth

Best regards,