cD
cindy D

1 reviews | Active since Mar 2016

26 Mar 2016, 10:59

Ref ***

When I called Vodacom to do a sim swap only to find out I have a contract with RMCS which I never agreed to or signed any documents nor verbally agreed which is a great concern regarding my personal details and that is definitely *****.I called RMCS call centre no *** spoke to Neokozo ref *** asked her about this contract and why do I have one she told me my number don't exist she needs to send it to admin who will check I out and only come back to me after 48 hrs not acceptable my questions is why do they have as call centre ? I also asked to speak to a manager she said thy are no managers available no else could assist me.

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Replies (1)
Blue Label Connect
Blue Label Connect's reply29 Mar 2016, 11:33
Official
Hello zara14,

Thank you for contacting us with your query. We will call you shortly to assist.
Regards
Ruth

Best regards,