RCMS **** CONTRACT

This people are a ****, they have been ****ming people and they are still doing it. Just a few weeks ago, i lost a sim card then as i tried to perform a sim swap vodacom informs me that my sim is no longer under vodacom but under RCMS Blue Label Connect, at that time all my essential things were linked to the sim card, i went to jet as instructed they tell me that i need to buy contract sim card and load airtime then call RCMS i did all that i called them, till date my sim swap issue is not resolved, i don't remember entering any contract with them, but yeah somehow they were able to **** up my life for no reason. they indicate that their sim swap takes 3 - 7 days, it is days now past that my sim swap is not yet fixed, my internet life has stopped, i have no contact with my clients,my supplier and my business suffers heavil.