****py Service

<p>I lost my phone, nd asked for a new sim card. Payed R140 for the new sim card, faxed the POP nd the new card was couried to. A day after receiving it, i called the RMCS(Spoke to Precious) telling them the sim card was not active, i was told they would activate it, and it should be working int he next 24hrs. 24 hours passed, nothing. 3days later, i called again and spoke to Yolanda. She told me the card was not "sent" to activations, and she would ask Precious to do that since she helped me the last call. She promised She or Precious was gonna call me back nd tell me the feedback. Nothing. Called again today, which is now 7days after the initial call and spoke to Precious. She was rude, brutally rude. Denying that Ive been dealing with her and wat not. She tells me theres nothing she can do if my sim card is not yet activated! Really? Is this what customer service has come to?? I mean how long does it take for a sim swap to be active? Its 24hrs with all the other service providers. My fustration is i just need the feedback you know, no one calls me back to let me know watsup. Im really fed up</p>