MM
Mohale M

1 reviews | Active since Feb 2013

15 Apr 2015, 01:20

PROVIDING AN UNWATED SERVICE

RMCS IS BILLING ME FOR A SERVICE I DID NOT ASK FOR. THEY ARE GIVING ME AIRTIME AND BILL ME FOR THAT EVEN THOUGH I DIDN'T GIVE THEM MY CONSENT. I HAVE BEEN TRYING TO GET THEM TO CANCEL THEIR SERVICE FOR THAT PAST FEW WEEKS BUT NOTHING POSITIVE IS COMING OUT OF THAT. I CALLED THEM SEVERAL TIMES AND ONLY RECEIVED BAD ATTITUDE FROM THEIR STAFF, REFERENCE NUMBERS AND EMPTY PROMISES. ONE OF THEIR CONSULTANT TOLD ME TO DO WHATEVER I WANT AND GAVE ME THIS REFERENCE NUMBER *** AND PUT THE PHONE DOWN. I JUST WANT THE SERVICE CANCELLED THAT'S ALL.

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Replies (1)
Blue Label Connect
Blue Label Connect's reply15 Apr 2015, 11:44
Official
Hello makatengmohale,

Thank you for raising your query with us. We will call you shortly to discuss it.
Regards
Ruth