KH
K H

1 reviews | Active since Mar 2016

02 Mar 2016, 06:34

PRETENDING TO BE VODACOM

ON THE 20TH FEBRUARY 2016,I RECEIVED A VODACOM VIP SMS THAT I WOULD RECEIVE FREE R55 AIRTIME EVERY MONTH.I REP**** BY TYPING YES.THE FOLLOWING WEEK I RECEIVED AN SMS WELCOMING ME AS THEIR NEWEST CUSTOMER ON THEIR FLEXI 55 CONTRACT WITH MY CELL NUMBER.<br> THIS IS TANTAMOUNT TO ***** AS I HAVE NOT GIVEN RMCS ANY CONSENT OR PERMISSION TO CHANGE MY PREPAID.I HAVE REPORTED THE MATTER TO VODACOM ,ICASA AND THE CONSUMER PROTECTION.I ALSO LOST MY 1750 TALKING POINTS ,MY CALLER ID AND MY 4G INTERNET CONNECTION PLUS DATA,I DEMAND THAT MY PREPAID AND ALL BENEFITS BE IMMEDIATELY REINSTATED,THIS IS A DISGUSTING AND ********* ACT.UNDER THE CONSUMER PROTECTION ACT ,I AM PROTECTED FOR FIVE DAYS.YOUR SO CALLED CUSTOMER SERVICE IS AS BAD AS YOUR ********* ADVERTISING.

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Replies (1)
Blue Label Connect
Blue Label Connect's reply02 Mar 2016, 09:54
Official
Hello kaidzns ,

Thank you for contacting us with your query. We will call you shortly to discuss it.
regards
Ruth