RD
Refiloe D
1 reviews | Active since Mar 2022
12 Jan 2024, 12:46
Pretend to assist when they don't!
Edgars has been de*****ing my mother for some subscriptions she never agreed nor signed for. Blue connect promised to investigate and give feedback on this and they have now gone quite...when I send an email they just ignore!
Helpful (0)
Replies (5)0
Replies (5)
Blue Label Connect's replyOfficial
18 Jan 2024, 12:34Good day Refiloe
Please be advised that we have tried reaching you to no avail. Kindly advise when would be a suitable time to contact you. We have also sent you an email, do get back to us at your earliest convenience.
Regards.
Pontso
Please be advised that we have tried reaching you to no avail. Kindly advise when would be a suitable time to contact you. We have also sent you an email, do get back to us at your earliest convenience.
Regards.
Pontso
Blue Label Connect's reply18 Jan 2024, 12:34
Official
Good day Refiloe
Please be advised that we have tried reaching you to no avail. Kindly advise when would be a suitable time to contact you. We have also sent you an email, do get back to us at your earliest convenience.
Regards.
Pontso
Please be advised that we have tried reaching you to no avail. Kindly advise when would be a suitable time to contact you. We have also sent you an email, do get back to us at your earliest convenience.
Regards.
Pontso
RD
Refiloe D's updateReviewer Update
25 Jan 2024, 17:46Funny how you responded here that you called and yet didn't. I also sent an email as requested but I'm still waiting even today! Your service is appalling!
RD
Refiloe D's update25 Jan 2024, 17:46
Reviewer Update
Funny how you responded here that you called and yet didn't. I also sent an email as requested but I'm still waiting even today! Your service is appalling!
Blue Label Connect's replyOfficial
31 Jan 2024, 16:59Good day,
Please note that an email was sent to ***, please confirm if it is the correct email address because we did send you an email.
Regards,
Nkundele
Please note that an email was sent to ***, please confirm if it is the correct email address because we did send you an email.
Regards,
Nkundele
Blue Label Connect's reply31 Jan 2024, 16:59
Official
Good day,
Please note that an email was sent to ***, please confirm if it is the correct email address because we did send you an email.
Regards,
Nkundele
Please note that an email was sent to ***, please confirm if it is the correct email address because we did send you an email.
Regards,
Nkundele
RD
Refiloe D's updateReviewer Update
31 Jan 2024, 18:04The very same email I have been communicating with is that email, how can you want to confirm my email when you already have it! Must I attach screenshots here that you don't respond to emails and just playing duck and dive with me? You clearly know the ***** that has been doing all this and trying to protect it!! I mean how can it take so long for this to be solved?? She did not sign up for anything and you guys know it! I'm not going to let this slide! Never!! All the monies are going to be paid back!!
RD
Refiloe D's update31 Jan 2024, 18:04
Reviewer Update
The very same email I have been communicating with is that email, how can you want to confirm my email when you already have it! Must I attach screenshots here that you don't respond to emails and just playing duck and dive with me? You clearly know the ***** that has been doing all this and trying to protect it!! I mean how can it take so long for this to be solved?? She did not sign up for anything and you guys know it! I'm not going to let this slide! Never!! All the monies are going to be paid back!!
Blue Label Connect's replyOfficial
01 Feb 2024, 09:00Good day,
Please note that all your emails were responded to, we also gave feedback to the ombudsman regarding your query.
We will again send you feedback on your email address that we gave to the ombudsman.
kind regards,
Nkundele
Please note that all your emails were responded to, we also gave feedback to the ombudsman regarding your query.
We will again send you feedback on your email address that we gave to the ombudsman.
kind regards,
Nkundele
Blue Label Connect's reply01 Feb 2024, 09:00
Official
Good day,
Please note that all your emails were responded to, we also gave feedback to the ombudsman regarding your query.
We will again send you feedback on your email address that we gave to the ombudsman.
kind regards,
Nkundele
Please note that all your emails were responded to, we also gave feedback to the ombudsman regarding your query.
We will again send you feedback on your email address that we gave to the ombudsman.
kind regards,
Nkundele