WM
Wayne M

1 reviews | Active since Mar 2016

07 Mar 2016, 11:56

PREPAID CHANGED TO CONTRACT WITHOUT MY CONSENT

<br> On Monday 29 Feb. 2016 my Cellphone Prepaid number suddenly couldn't access my emails I USE for my business, when someone phones my number ALL of the numbers show up as Private Number. I phoned Vodacom, they can't help me and gave me the number for this RMCS. *** I spoke to a lady RUTH (supervisor) With my Ref no: *** she said she has sent an email to Vodacom to change my no back to prepaid and a consultant will phone me back in 48 hours. I am still waiting. I'm super frustrated and very angry as I have never signed up for this stupid contract but best of all is I don't have ANY accounts like Edgars or whatever else on my name! Who do these people think they are. My prepaid Vodacom number inserted in my Cellphone with prepaid miraciously by itself switched over to a Uchoose Flexi 55 contract without my consent and as a customer who has been with Vodacom since 1997 and now not able to receive any help regarding this issue is going to cost my MONEY and my TIME To sort out I expect help here seeing that this is not my doing at all. <br> This is the worst situation to be put into by a SERVICE PROVIDER like VODACOM & RMCS.<br> I have also opened a ******** case 109/03/2016<br>

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