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marius.botes marius.botes

1 reviews | Active since Oct 2016

08 Dec 2021, 17:19

POPI Breach

I received a call from Tsitso , who wanted to offer me a deal on a smartphone. I requested Tsitso to kindly advise where he got my info from, because I did not consent to be called and he greeted my on my name and surname. His reply to me was "Are you just going to argue or are you interested in a smartphone, I did not call you to waste my time". I then explained to Tsitso that I am entitled to this information because my privacy is protected in the Constitution of SA as well as POPIA. The audacity! He then handed me over to his floor manager Stephanie Perumaal. Stephanie could not advise me where Blue Label Data Solutions got my number from. She gave me a cell phone number that rings to voicemail. I still dont know how they ended up with my info.

OUR INFORMATION IS STILL BEING SOLD WITHOUT OUR CONSENT OR OUR KNOWLEDGE. I WANT TO BE CONTACTED AND ADVISED WHERE EXACTLY I SAID I WANT A SMARTPHONE!!

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Replies (3)
Blue Label Connect
Blue Label Connect's reply08 Dec 2021, 17:55
Official
Good day Marius B.  We do apologize for the experience you encountered.  We have raised this with the relevant departments as well as moved your line to a DNC list. 
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marius.botes marius.botes's update09 Dec 2021, 13:59
Reviewer Update
Thanks, however, I still do not know where I gave permission for your company to call me for a smartphone?
Please advise on this urgently?
Blue Label Connect
Blue Label Connect's reply09 Dec 2021, 14:26
Official
I do apologize for the delay.  Someone will contact you