BN
Bongani N
1 reviews | Active since Mar 2026
30 Mar 2026, 21:57
Poor service and negligence
I took a contract phone HTC e6 plus, but they delivered a wrong device HTC e6 wildfire which is a inferior model to the one I was told I'm getting and paying for, it's been 4 months and all they do is call to ask for payment dates, now they have a Debi check on my bank account, with every call I tell them I was given a wrong device but nothing is being done all they do is take my money
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Replies (2)0
Replies (2)
Blue Label Connect's replyOfficial
01 Apr 2026, 09:14 Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Blue Label Connect's reply01 Apr 2026, 09:14
Official
Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Blue Label Connect's replyOfficial
05 May 2026, 14:14 Good day,
As per our telephonic conversation today at 14:06, please note that an email has been sent to your designated email address outlining the arrangements regarding the incorrect device.
Kindly be advised that in order for a cancellation request to be processed, we will require the device serial number, which can be found on the device packaging.
Should you require any further clarity or assistance, please do not hesitate to contact us.
Regards,
Tshepang
Tshepang
Blue Label Connect's reply05 May 2026, 14:14
Official
Good day,
As per our telephonic conversation today at 14:06, please note that an email has been sent to your designated email address outlining the arrangements regarding the incorrect device.
Kindly be advised that in order for a cancellation request to be processed, we will require the device serial number, which can be found on the device packaging.
Should you require any further clarity or assistance, please do not hesitate to contact us.
Regards,
Tshepang
Tshepang