LS
Linda S

1 reviews | Active since Apr 2022

05 Jun 2026, 18:59

Poor service and dishonest

I am very much disturb about this service provider. I was having a contract with them since 2020 and I paid up 2023. But till to date they busy harassing me saying I'm still owing them but I don't understand how. Since yesterday they make call after 15 minutes the whole day I, even today they continue annoying with their call, so I I don't know what to do and according to my understanding the contract takes 2 years not more than that. Please stop harassing me.

0
Replies (1)
Blue Label Connect
Blue Label Connect's reply08 Jun 2026, 08:56
Official
Good day,

I hope you are well.

Please be advised that, following a detailed investigation, we have confirmed that although your contract has reached its 24-month term, an outstanding balance has accumulated on the account. As a result, the account has been handed over for collection.

Should you wish to settle the outstanding balance, please let us know so that we can discuss and arrange a suitable payment arrangement.

If you would like to dispute the outstanding balance, we will require proof of payment so that we may investigate the matter further and escalate it to the relevant department for review.

If you require any further assistance, please do not hesitate to contact us.

Regards,Tshepang