SB
Shamaman B
1 reviews | Active since Jul 2023
26 Mar 2024, 13:21
poor service
Debited me on a date other than on the date of the mandate
Helpful (0)
Replies (3)0
Replies (3)
Blue Label Connect's replyOfficial
27 Mar 2024, 09:18Good day Mr/s Bundoo
Please accept our apology and provide us with the correct date you would like us to debit on.
Regards,
Nkundele
Please accept our apology and provide us with the correct date you would like us to debit on.
Regards,
Nkundele
Blue Label Connect's reply27 Mar 2024, 09:18
Official
Good day Mr/s Bundoo
Please accept our apology and provide us with the correct date you would like us to debit on.
Regards,
Nkundele
Please accept our apology and provide us with the correct date you would like us to debit on.
Regards,
Nkundele
SB
Shamaman B's updateReviewer Update
27 Mar 2024, 10:46Nkundele,
your response is silly.I signed a mandate for a debit order on the 25th of each month.Not sooner or later.In addition my credit bureau report is incorrectly reflecting an overdue amount.I need regular statements as well.
Shamaman Bundoo
***
your response is silly.I signed a mandate for a debit order on the 25th of each month.Not sooner or later.In addition my credit bureau report is incorrectly reflecting an overdue amount.I need regular statements as well.
Shamaman Bundoo
***
SB
Shamaman B's update27 Mar 2024, 10:46
Reviewer Update
Nkundele,
your response is silly.I signed a mandate for a debit order on the 25th of each month.Not sooner or later.In addition my credit bureau report is incorrectly reflecting an overdue amount.I need regular statements as well.
Shamaman Bundoo
***
your response is silly.I signed a mandate for a debit order on the 25th of each month.Not sooner or later.In addition my credit bureau report is incorrectly reflecting an overdue amount.I need regular statements as well.
Shamaman Bundoo
***
Blue Label Connect's replyOfficial
28 Mar 2024, 08:16Good day,
Please note that we understand your frustration and we will escalate the matter. We will send you a statement for this month as well. Unfortunately our statement system is not automated to send statements automatically to clients every month, we only send upon request. Each month when you need a statement, please send the request to ***
Regards,
Nkundele
Please note that we understand your frustration and we will escalate the matter. We will send you a statement for this month as well. Unfortunately our statement system is not automated to send statements automatically to clients every month, we only send upon request. Each month when you need a statement, please send the request to ***
Regards,
Nkundele
Blue Label Connect's reply28 Mar 2024, 08:16
Official
Good day,
Please note that we understand your frustration and we will escalate the matter. We will send you a statement for this month as well. Unfortunately our statement system is not automated to send statements automatically to clients every month, we only send upon request. Each month when you need a statement, please send the request to ***
Regards,
Nkundele
Please note that we understand your frustration and we will escalate the matter. We will send you a statement for this month as well. Unfortunately our statement system is not automated to send statements automatically to clients every month, we only send upon request. Each month when you need a statement, please send the request to ***
Regards,
Nkundele