SS
Samantha S
1 reviews | Active since Jan 2022
03 Jan 2022, 11:52
Poor service
I lost my Sim card on the 22 December then logged a call on the 23rd to do aa swim swap I was told to wait for 72 of their working hours meaning 8hrs a day, Now I am told still in progress even today. I am so disappointed, ðŸ˜ðŸ˜ðŸ˜ðŸ¤”🤔🤔🤔🤔🤔
Helpful (0)
Replies (3)0
Replies (3)
Blue Label Connect's replyOfficial
03 Jan 2022, 13:19Good day. We apologize for the experience thus far. We have escalated for you to be assisted immediately
Blue Label Connect's reply03 Jan 2022, 13:19
Official
Good day. We apologize for the experience thus far. We have escalated for you to be assisted immediately
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Samantha S's updateReviewer Update
04 Jan 2022, 10:52I received an email from Zandile Xaba when I call yesterday no one answered,I then phoned again on a male call centerAgent told me that THE SYSTEM SAYS MY SIM SWAP STILL ON PROGERSS, MY BUSINESSES IS STACKED UR SERVICE IS VERY POOR. I AM SO ANNOYED RIGHT NOW AN I WIL NEVER ENCOURAGE ANYONE TO USE BLUE LABEL CONNECT
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Samantha S's update04 Jan 2022, 10:52
Reviewer Update
I received an email from Zandile Xaba when I call yesterday no one answered,I then phoned again on a male call centerAgent told me that THE SYSTEM SAYS MY SIM SWAP STILL ON PROGERSS, MY BUSINESSES IS STACKED UR SERVICE IS VERY POOR. I AM SO ANNOYED RIGHT NOW AN I WIL NEVER ENCOURAGE ANYONE TO USE BLUE LABEL CONNECT
Blue Label Connect's replyOfficial
04 Jan 2022, 12:03Good day. Please note that they are trying to reach you to no avail. They have been asked to send you an email to explain.
Blue Label Connect's reply04 Jan 2022, 12:03
Official
Good day. Please note that they are trying to reach you to no avail. They have been asked to send you an email to explain.