BB
Beyers B
1 reviews | Active since May 2024
05 Jun 2024, 07:06
Poor service
After several emails, 23 calls and 4 call back from socall senior operators . To have my handset replaced, that was faulty from beginning they now want me to Pay for repairs. This is disgusting how clients are treated. Quick to take money and no after service. Do not use thus *********** group.
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Blue Label Connect's replyOfficial
12 Jun 2024, 12:48Dear Valued Customer,
We deeply apologize for the frustrating experience you have endured in attempting to have your faulty handset replaced. Your feedback is crucial to us, and we have escalated your query to our management team for further investigation. Rest assured that we are committed to resolving this matter and providing you with the necessary feedback promptly.
We understand the importance of customer service and your satisfaction is our top priority. We strive to provide a seamless and efficient process for all our clients. We regret any inconvenience caused and are actively working to rectify the situation.
Warm regards,
Nkundele
We deeply apologize for the frustrating experience you have endured in attempting to have your faulty handset replaced. Your feedback is crucial to us, and we have escalated your query to our management team for further investigation. Rest assured that we are committed to resolving this matter and providing you with the necessary feedback promptly.
We understand the importance of customer service and your satisfaction is our top priority. We strive to provide a seamless and efficient process for all our clients. We regret any inconvenience caused and are actively working to rectify the situation.
Warm regards,
Nkundele
Blue Label Connect's reply12 Jun 2024, 12:48
Official
Dear Valued Customer,
We deeply apologize for the frustrating experience you have endured in attempting to have your faulty handset replaced. Your feedback is crucial to us, and we have escalated your query to our management team for further investigation. Rest assured that we are committed to resolving this matter and providing you with the necessary feedback promptly.
We understand the importance of customer service and your satisfaction is our top priority. We strive to provide a seamless and efficient process for all our clients. We regret any inconvenience caused and are actively working to rectify the situation.
Warm regards,
Nkundele
We deeply apologize for the frustrating experience you have endured in attempting to have your faulty handset replaced. Your feedback is crucial to us, and we have escalated your query to our management team for further investigation. Rest assured that we are committed to resolving this matter and providing you with the necessary feedback promptly.
We understand the importance of customer service and your satisfaction is our top priority. We strive to provide a seamless and efficient process for all our clients. We regret any inconvenience caused and are actively working to rectify the situation.
Warm regards,
Nkundele