NM
Nosabatha M

1 reviews | Active since Mar 2023

09 Mar 2023, 13:30

POOR SERVICE

Am not happy your service blue Label connect you debited your money twice when I call you, you tell me to email bank statement I did that but no one come back to I called again you said I should wait 3 day I waited but till today you have not reverse my money no one calling me to inform me that you have received my complain you are working on it I call you let me wait till I run out of airtime am going on second week now

0
Replies (2)
Blue Label Connect
Blue Label Connect's reply10 Mar 2023, 09:22
Official
Good day Miss Makaluza

Kindly note that your query has been sent to our account department for further assistance, we will revert with feedback once received.

Thank you

Kind Regards
Sam
Blue Label Connect
Blue Label Connect's reply10 Mar 2023, 10:07
Official
Good day Miss Makaluza

Please note that feedback has been received from our accounts department, and a refund will be processed on your account today.  Payment will then only reflect in your account next week Monday or Tuesday.

Thank you.

Kind Regards
Sam