TM
Tshepo M
1 reviews | Active since Sept 2025
21 Sept 2025, 18:53
Poor service
Just **** they have never resolved my issue and am still waiting for their respond and I have mentioned to them we can always terminate my contract
Helpful (0)
Replies (3)0
Replies (3)
Blue Label Connect's replyOfficial
22 Sept 2025, 12:39Good day,
Thank you for reaching out and bringing the matter to our attention. We would like to apologize for any inconvenience caused.
Kindly note that we have sent you an email requesting for more information to enable us to further assist you with your query. Please check your inbox and respond accordingly so that we can assist you promptly.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention. We would like to apologize for any inconvenience caused.
Kindly note that we have sent you an email requesting for more information to enable us to further assist you with your query. Please check your inbox and respond accordingly so that we can assist you promptly.
Kind regards
BLC Customer Care Team
Blue Label Connect's reply22 Sept 2025, 12:39
Official
Good day,
Thank you for reaching out and bringing the matter to our attention. We would like to apologize for any inconvenience caused.
Kindly note that we have sent you an email requesting for more information to enable us to further assist you with your query. Please check your inbox and respond accordingly so that we can assist you promptly.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention. We would like to apologize for any inconvenience caused.
Kindly note that we have sent you an email requesting for more information to enable us to further assist you with your query. Please check your inbox and respond accordingly so that we can assist you promptly.
Kind regards
BLC Customer Care Team
TM
Tshepo M's updateReviewer Update
22 Sept 2025, 13:00I have been waiting for the response and all I get is that it has been attended to and only today more information is being requested and no feedback still as always. I would also like to terminate my contract with you as this company doesn't value customers and even my credit profile is not updated I still reflect am in arrears for 3 months
TM
Tshepo M's update22 Sept 2025, 13:00
Reviewer Update
I have been waiting for the response and all I get is that it has been attended to and only today more information is being requested and no feedback still as always. I would also like to terminate my contract with you as this company doesn't value customers and even my credit profile is not updated I still reflect am in arrears for 3 months
Blue Label Connect's replyOfficial
23 Sept 2025, 11:17Good day,
We would firstly like to apologize for the inconvenience caused, kindly note that your query has been reviewed and an agent contacted you, kindly note that an update has also been sent, please check your inbox for the update.
Once again, we apologize for the inconvenience caused.
Kind regards
BLC Customer Care Team
We would firstly like to apologize for the inconvenience caused, kindly note that your query has been reviewed and an agent contacted you, kindly note that an update has also been sent, please check your inbox for the update.
Once again, we apologize for the inconvenience caused.
Kind regards
BLC Customer Care Team
Blue Label Connect's reply23 Sept 2025, 11:17
Official
Good day,
We would firstly like to apologize for the inconvenience caused, kindly note that your query has been reviewed and an agent contacted you, kindly note that an update has also been sent, please check your inbox for the update.
Once again, we apologize for the inconvenience caused.
Kind regards
BLC Customer Care Team
We would firstly like to apologize for the inconvenience caused, kindly note that your query has been reviewed and an agent contacted you, kindly note that an update has also been sent, please check your inbox for the update.
Once again, we apologize for the inconvenience caused.
Kind regards
BLC Customer Care Team