Poor Management blue label

Item: Blue Label Connect
Rating: 4
Author: Natacha S

Blue label has been the worst service provider. They debit my account on the date not specific when verbally agreeing to the contract telephonically. They cannot send you your contract. Worst service ever. Very poor management, they don't return emails and calls. Rude customer service consultants.

Helpful (0)

Replies (4)

Blue Label Connect's replyOfficial

27 Feb 2024, 08:52

Good day,

We apologize for that, please provide us with the correct date you would like us to debit on and your id number for further assistance.

Regards,
Nkundele

Blue Label Connect's reply27 Feb 2024, 08:52

Official

Good day,

We apologize for that, please provide us with the correct date you would like us to debit on and your id number for further assistance.

Regards,
Nkundele

Natacha S's updateReviewer Update

23 Mar 2024, 16:45

As per the above mentioned account. I have telephonically requested a change of date and they affirmed it was done. Once again they debted my account not on the specific date.. Upset and disgruntled customer

Natacha S's update23 Mar 2024, 16:45

Reviewer Update

Natacha S's updateReviewer Update

23 Mar 2024, 16:45

Blue label is the worst service provider I have ever dealt with

Natacha S's update23 Mar 2024, 16:45

Reviewer Update

Blue label is the worst service provider I have ever dealt with

Blue Label Connect's replyOfficial

25 Mar 2024, 09:10

Good day Mrs Natacha,

Please note that we understand your frustrations and we want to fix that, we do not know why your query was not actioned by the person who was assisting you but please provide us with the information we need to assist you accordingly.

Regards,
Nkundele

Blue Label Connect's reply25 Mar 2024, 09:10

Official