Poor Customer Service

They Debited My Cellphone Bill Twice On 30th March 2024 As Well as 02 April 2024. Called Them, They Said They Escalating my Query, When I Called Again On Thursday 04th They Said Query was About Airtime,They Said They'll Escalate Again I'll Get My Money On Tuesday 09th April, Called Again Today. There's No Recors of my Query or Escalation. I'm Told I Have to Wait 7-14 Working Days.🚮😤 Worst Company I've Ever had To Get Contract From!😤