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Nicolaas N

1 reviews | Active since Aug 2016

01 Jun 2026, 14:45

Poor client service

I paid my full outstanding amount last week and now all i ask is for a paid up letter. They tell me it will take 72hours witch is ridicules. When you owe them money they can quickly phone you and hand you over, but when you want your paid up letter they take forever to assist. I hope South Africa will never make use of these fools for any business

0
Replies (2)
Blue Label Connect
Blue Label Connect's reply03 Jun 2026, 14:38
Official
 Good day,

Thank you for bringing your query to our attention.

We have received your complaint and reached out to you directly via email to request additional information required to assist further. In order for us to conduct a detailed investigation and provide accurate feedback.

Once we receive the requested information, we will proceed with the investigation and provide you with an update promptly.

Regards,
Tshepang 
Blue Label Connect
Blue Label Connect's reply05 Jun 2026, 11:41
Official
Good day,

I hope you are well.

Please be advised that, as confirmed in the email sent to you, a paid-up letter has been issued, as your account has been settled in full.

Should you require any further assistance, please do not hesitate to contact us.

Kind regards,Tshepang