1 reviews | Active since Jun 2016
Please protect us the public from RMCS's ********* business
<p>I don't even need to say my story, its similar to the hundreds, maybe thousands that are here on Hello Peter.</p> <p>After RMCS makes makes a contract with your number, without your prior knowledge, you get empty promises and they don't even respond to your mails - please the powers that be, assist us, assist me, I don't even work - see email below - thank you:</p> <p>From: Anderson Mudau [mailto:***] <br /> Sent: 02 June 2016 10:49 AM<br /> To: ***<br /> Cc: ***<br /> Subject: Please release my number - no account with Edgars nor Pep</p> <p> </p> <p>Good morning,</p> <p> </p> <p>Please assist in releasing my number from this rmcs contract.</p> <p>I have never made an account with Edgars nor Pep in my whole life.</p> <p> </p> <p>I called Vodacom to complain about my number; being not able to do things I used to do with it before and that’s when I was told that its contracted to rmcs.</p> <p>I have since called your offices a couple of times in the last 3 weeks and getting empty promises – so disappointing with your company – and I have since found out from Hello Peter that am not the only one.</p> <p> </p> <p>My last call was on the 31/05/2016, spoke to Palisa on ref ***, and your consulted told me that am going to get a call in 24-48 hours and that has not materialised, and that was not the first.</p> <p> </p> <p>Now I humbly ask you Sajeda Ravat, and you Senreeka Naidoo to please assist me, failure which its fine, I will just throw away this sim card and move on to other networks, as I put it to Vodacom.</p> <p> </p> <p>Please remove me from that contract, I never signed any contract and please let me know what I need to do, to be out of this contract.</p> <p> </p> <p>Very upset,</p> <p>Anderson.</p> <p>***</p>
Good day
Thanks for raising your query with us, we will contact you shortly to resolve.
Thanks Ruth
Good day
Thanks for raising your query with us, we will contact you shortly to resolve.
Thanks Ruth
I am happy to report that my issue has been resolved.
I would like to thank Hello Peter for the platform to air issues like these, because only then, the bully part takes your complaint serious, and it shouldn't have been necessariy in the first place.
But though they caused me inconvenience, RMCS finally helped me out, and for that i am only happy to have my "freedom - number" back.
My humble opinion to this giant company of RMCS is for it to please do better in their marketing, and most probable I wouldn't be here today, and we wouldn't be having these negative comments about them coming through to Hello Peter - its just my opinion.
But thanks to everyone who helped out, in RMCS and Hello Peter - all the best for the future - thanks.
I am happy to report that my issue has been resolved.
I would like to thank Hello Peter for the platform to air issues like these, because only then, the bully part takes your complaint serious, and it shouldn't have been necessariy in the first place.
But though they caused me inconvenience, RMCS finally helped me out, and for that i am only happy to have my "freedom - number" back.
My humble opinion to this giant company of RMCS is for it to please do better in their marketing, and most probable I wouldn't be here today, and we wouldn't be having these negative comments about them coming through to Hello Peter - its just my opinion.
But thanks to everyone who helped out, in RMCS and Hello Peter - all the best for the future - thanks.
Dear Anderson
Thank you for your feedback. We are glad that you are satisfied.
Have a good day.
Regards
Ruth
Dear Anderson
Thank you for your feedback. We are glad that you are satisfied.
Have a good day.
Regards
Ruth
