AP
Ashley P
1 reviews | Active since Aug 2025
29 Aug 2025, 05:50
Please collect ur device & stop debiting my accountt
I received a call from this company for a contract & I accepted as I don't know to much about, when the phoned my wife google the device & discovered that the contract outways the cost of the device by far. We called & canceled the contract immediately & requested them to collect the device of which they have not. They continue to debit my account after cancelation & numerous calls..They also listed me on the credit bureau as a non payer as I called me bank to stop the debit order. They have started debiting my account again...I will also be in contact with the customer protection department to get all my money back. Please don't have any dealings with this company
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Replies (1)Blue Label Connect's replyOfficial
29 Aug 2025, 10:19Good day,
Thank you for reaching out and bringing the matter to our attention, kindly note that we are currently reviewing your query and will provide you with feedback promptly. We do not strive in providing poor customer service to our clients.
We apologize for the inconvenience caused.
Regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention, kindly note that we are currently reviewing your query and will provide you with feedback promptly. We do not strive in providing poor customer service to our clients.
We apologize for the inconvenience caused.
Regards
BLC Customer Care Team
Blue Label Connect's reply29 Aug 2025, 10:19
Official
Good day,
Thank you for reaching out and bringing the matter to our attention, kindly note that we are currently reviewing your query and will provide you with feedback promptly. We do not strive in providing poor customer service to our clients.
We apologize for the inconvenience caused.
Regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention, kindly note that we are currently reviewing your query and will provide you with feedback promptly. We do not strive in providing poor customer service to our clients.
We apologize for the inconvenience caused.
Regards
BLC Customer Care Team
