Phone never worked! 9 +months later

Its been 9 months, I have been calling Blue label to come collect their Android phone that has never worked since day one. I bought the phone for my daughter as a gift last year, but since then even after theme 7 days returns till today they've me er collected the phone.I was a fool and was ****med by this company who now to cancel am told I have to pay R8000 which is bull! If you try to call someone it takes the screen goes black and then takes 10secs to show the calling screen, am gatvol, and I want them to collect their phone, and cancel my contract, I stopped paying already it shows bad record on my credit profile, my conclusion is that surely they have customer service at all am exhausted I don't know where else to go to get this demon out of my life. Im willing to drop off the phone and just dnt want to see a reminder in my life of how the devils works, i succumbed to that call that afternoon offering me a dead phone and it was my stupidity to get hypnotized in broad daylight! Am done!