PAY MY MONEY BACK-BLUE LABEL CONNECT

I am so exhausted and frustrated with Blue Label Connect as they have been deducting money from my Capitec Account from November 2023 the last debit order was today 27 August 2024 it has been 10 months experiencing this but I do not have any Account or taken any installment through or with Blue Label Connect. I went to my bank so I can stop this and they said I'll have to call the people who are taking money as this shows as an online transaction from Blue Label Connect but I have never opened any installment or account, I have trying to call them for the past 8 months on these numbers: *** & ***, I follow the voice prompts than the call gets dropped. I want my money back as this is impacting on my livelihood and responsibilities I want my money back or I'll take this to law institutions I'm tired and frustrated.