PATHETIC SERVICE OF ALL TIMES

Good day, sometime in February my son accepted the message which stated that I needed to say yes in order for me to get discounted airtime from Edgars,i noticed that on my march statement but it didn't worry me because that's when I bought a blackberry so I pned them so that they can credit my BIS instead of airtime,that didn't happen it frustrated me I then logged a call to cancel it,i phoned them again they told me that its cancelled but to my surprise they where still deducting from my EDGARS account,im very frustrated with the kind of service RMCS is giving when you call them to check a call they will tell you that its cancelled and that someone was trying to reach you of which its a lie,why I receive some calls as far as London but fail to receive a local call.My latest call was to convert the contract to prepaid since I can not use my blackberry as it needs to function with BIS but nothing was done.i don't knw what to do here is a duplication of the same calls that I logged without any responseREF:*** *** *** ***<br> and the rescent one isREF:*** and im quite certain no one is gonna help me in this regard