sH
siphesihle H

1 reviews | Active since Dec 2022

29 Dec 2022, 16:35

PATHETIC SERVICE

Good day

I am struggling to get my number moved from contract to prepaid as I want to do sim swop-Spoke to 3 different agents on *** its like they work for different companies-1st agent told me process is 7-14 days 2nd agent said 72 hours 3rd agent says 2 weeks to 4 weeks I now does not know what to do as I need my number cancelled from contract so its will be cell c than I can able to Port to telkom as cell c data is so expensive and I am not working.i AM NOW VERY FRUSTRATED AS I NEED TO BUT DATA TO APPLY FOR JOBS BUT I CANT WITH CELL C-

0
Replies (4)
Blue Label Connect
Blue Label Connect's reply30 Dec 2022, 07:54
Official
Good Day Siphesihle Hadebe 

Kindly note a request to convert your number to prepaid has been sent to our network department for assistance, once done successfully please Rica your line at your nearest network outlet.

Thank you

Kind Regards
Sam
Blue Label Connect
Blue Label Connect's reply30 Dec 2022, 07:55
Official
Good Day Siphesihle Hadebe 

Kindly note a request to convert your number to prepaid has been sent to our network department for assistance, once done successfully please Rica your line at your nearest network outlet.

Thank you

Kind Regards
Sam
sH
siphesihle H's update06 Jan 2023, 10:39
Reviewer Update
Good Day
still my number not Migrated to Prepaid
Blue Label Connect
Blue Label Connect's reply06 Jan 2023, 11:18
Official
Good day Siphesihle Hadebe 

Kindly note we have escalated the matter with our network department, we will revert back once feedback. We sincerely apologize for any inconvenience caused.

Thank you
Kind Regards
Sam