Pathetic Service

Horribele service received from Blue Label Connect. I'm extremely dissappointed with their bad service..My cellphone was ******, i reported it to be blacklisted..So I requested for their assistance with my sim-swap, I was advised to buy contract sim-card, then provided them with the relevant details. I was advised that it will take up to 72 Business Hours to be activated. I called them on Tuesday to do a follow up on my sim swap and i was told that they're still waiting for my sim swap to be activated. The last time i checked doing a sim-swap won't take you more than 1 hour...I'm using the number for my Business...Now I'm struggling to run my business because of their bad service. I spoke to Kwanele on Tuesday and he promised to resolve the matter and he promised to contact me on Wednesday to give me an update, unfortunatelly he never did until i decided to call him this morning to follow up on my request. I regret big time..............The worst service provider.