TH
Thulane H

1 reviews | Active since Jun 2014

05 May 2022, 13:14

Paid-Up Letter

I finished paying the contract on the 11/04/2022 with Blue Label Connect. I have asked them to send me a Paid-Up Letter so I may forward it to my credit bureaus, since then till today(05/05/2022 I haven't received any letter from them. And they always promised to send the letter within 48 - 72hrs, and now the days and weeks have passed by. This company doesn't have a very good service.

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Replies (1)
Blue Label Connect
Blue Label Connect's reply14 May 2022, 11:40
Official
 
Good day Mr Hlophe, 

Thank you for taking the time in addressing your accounts concerns with us. Please be advised we are unable to reach you, as your cellphone number is short by a digit. We have sent an email to you but receiving an error message back. 

Kindly send your paid-up letter request to our queries email address: *** inorder for us. 

Kind Regards, 
Bruneil Paulsen 
Customer Liaison Officer